Public Beta — AfterWorn is newly launched. Seller verification and on-platform payments are still rolling out; please don't place real orders until we announce full launch.
Trust & Safety

The AfterWorn Safety Center

AfterWorn was built around one idea: a marketplace for intimate, pre-loved items should be safe by default. Older platforms in this space have a reputation for scams, off-site payments and weak support. We do it differently — verified identity, Proof of Wear, public Trust Scores and AI moderation protect every transaction, for buyers and sellers alike.


Reputation

Trust Score (0–100)

Every seller carries a public Trust Score from 0 to 100, shown on their profile and on listing cards. It is calculated from real signals — identity verification level, Proof of Wear success rate, response time, dispute history, account age, sales volume and review quality. The breakdown is transparent: click the score to see how it is made up.

80–100 Excellent 60–80 Good 40–60 Caution Below 40 High risk
Authenticity

Verified Wear Badge

The Verified Wear badge is earned, not bought. It is granted automatically to sellers with a strong track record — a high volume of completed orders, consistent Proof of Wear submissions, a very high approval rate and no lost Proof-of-Wear disputes in the recent period. When you see this badge, you are looking at a seller the system itself trusts.

Verification

Proof of Wear

Proof of Wear ("POW") is a step where the seller submits a photo or short video of the worn item next to the order code. It confirms the item is genuine and matches the listing. POW is mandatory for orders of USD 50 or more, for newer sellers, and any time a buyer requests it at checkout.

Submitted media is automatically checked: the order code is read by OCR, location-revealing EXIF data is stripped, and the image is compared against known stock photos and duplicates. Where POW is required, the seller's shipping address is only revealed once POW is approved.

Identity

KYC Verification Tiers

Identity and age verification is handled by our partner TrustVerifyID across four tiers. Sellers must reach at least Tier 2 before they can publish anything.

Tier 1 — Basic

Email and phone confirmed.

Tier 2 — Age Verified

Government ID, confirmed 18+. Required to sell.

Tier 3 — Identity Verified

ID plus selfie liveness check.

Tier 4 — Premium Verified

Tier 3 plus proof of address and manual review.

Fraud prevention

AI Scam Detection

Behind the scenes, AfterWorn runs a multi-signal risk system. It looks at dozens of indicators — account age, verification status, device and IP patterns, photo duplication, copied descriptions, dispute history and user reports — and assigns each account a risk score. High-risk accounts face extra review, listing restrictions or suspension before they can cause harm. AI moderation also screens listings, stories and voice notes for prohibited content.

Stay protected

Keep Communication On-Platform

Our messaging includes a PII filter that detects email addresses, phone numbers, external links and payment handles. This is not about restricting you — it is the single most effective protection we can offer. If a transaction happens through AfterWorn, dispute resolution and the Trust Score all protect you. If you move to a private chat app or pay directly, none of that protection applies, and you are on your own. Anyone who pressures you to take payment or conversation off-platform is a red flag — report them.

Red flags

How to Spot & Report a Scam

Be cautious if a buyer or seller:

Every listing, profile and message has a Report option. Reports go to our Trust & Safety team and feed the AI risk system. Reporting is confidential — the other party is not told who reported them.

Control

Blocking Users

You can block any user at any time. Blocking is mutual: a blocked user can no longer message you, and you will not see each other in discovery. Blocking does not notify the other person. Combine blocking with reporting whenever someone makes you uncomfortable.

Discretion

Discreet Packaging & Privacy

Privacy is built into the product. Orders ship in plain, unbranded packaging with neutral customs declarations. Use display names only and ship discreetly; avoid sharing real addresses in messages. Your real identity from KYC is never shown to other users, and you can hide your profile from search engines. For full details, see our Shipping Guide and Privacy Policy.

Need help with a specific order?

Visit the Help Center or contact our Trust & Safety team at safety@afterworn.com.